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Last Updated July, 08, 2024

Introduction

Welcome to On Point Collision Repair! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website located at https://onpointcollisionrepair.com (the “Site”) and interact with our services.

Information We Collect

Personal Information

When you interact with our Site, we may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address

Information Collected by AI Bot

Our Site deploys a large language model AI bot to assist with customer inquiries. The AI bot may collect the following information:

  • Conversations and chat logs
  • Personal information you provide during interactions

Usage Information

We collect information about your visit to our Site, including:

  • IP address
  • Geolocation data
  • Browser type
  • Operating system
  • Pages viewed
  • Time spent on the Site

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries
  • Personalize your experience on our Site
  • Analyze Site usage and performance
  • Enhance our customer support and services

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist us in operating our business and providing our services
  • To comply with legal obligations or respond to lawful requests from public authorities
  • To protect and defend our rights and property

Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can request access to, correction of, or deletion of your personal information by contacting us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

On Point Collision Repair
1031 S. 3rd Ave.
Yuma, AZ 85364
Phone: 928-294-1034
Email: info@onpointcollision.com